Shipping policy
Shipping Policy
Effective Date: July 20, 2026
Thank you for shopping with Your Little Space! We strive to ship your order as quickly and accurately as possible. Please review the information below regarding processing times, shipping methods, and delivery expectations.
Order Processing
Most in-stock orders are processed within 2–5 business days after payment has been received.
Orders are processed Monday through Friday, excluding holidays. During new product launches, sales, conventions, or periods of unusually high order volume, processing times may be longer.
If your order contains both in-stock and made-to-order items, we may hold the shipment until all items are ready unless otherwise requested.
Made-to-Order & Custom Products
Many of our products are handmade or built to order.
Estimated production times are listed on individual product pages and may vary depending on workload, materials, and customization.
Production estimates are not guaranteed ship dates. We will keep customers informed if significant delays occur.
Custom orders cannot be canceled once production has begun except where required by law.
Furniture Orders
Large furniture items—including cribs, playpens, beds, and other oversized products—are built to order.
These items may ship via freight or require scheduled delivery.
Estimated lead times vary by product and will be communicated during the ordering process.
Customers are responsible for ensuring the product can be safely delivered into their home or business, including verifying doorways, stairwells, elevators, and other access points before delivery.
Shipping Methods
We ship using a variety of carriers, including USPS, UPS, FedEx, and other shipping providers, depending on package size, destination, and available services.
The shipping carrier is selected at our discretion unless a specific shipping service has been purchased.
Shipping Rates
Shipping charges are calculated during checkout based on the weight, dimensions, destination, and shipping method selected.
Any applicable duties, taxes, customs fees, or import charges for international shipments are the responsibility of the customer unless otherwise stated.
Delivery Estimates
Delivery estimates provided during checkout are carrier estimates only.
Once an order has been shipped, delivery times are outside of our control. Weather, holidays, customs processing, carrier delays, and other unforeseen circumstances may impact delivery.
We are not responsible for delays caused by shipping carriers.
Tracking Information
When available, tracking information will be emailed once your order ships.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is provided, please contact us immediately. We will do our best to update the order before it ships.
If an order is returned due to an incorrect or undeliverable address, the customer is responsible for any additional shipping charges required to resend the package.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include photographs of:
- The shipping box
- The shipping label
- The damaged product
- Any packaging materials
If your package appears to be lost, please contact us so we can assist in working with the shipping carrier.
Once a package has been marked as delivered by the carrier, responsibility for the package generally transfers to the recipient. We will gladly assist with filing carrier claims when appropriate.
International Shipping
International customers are responsible for understanding and complying with their country's import regulations.
Your Little Space is not responsible for customs delays, import restrictions, duties, taxes, brokerage fees, or packages refused by customs authorities.
Convention & Event Pickup
For eligible events, customers may choose to pick up their order at a convention or Your Little Space event.
Orders selected for event pickup must be collected during the designated event. If an order is not picked up, we will contact you to arrange alternate delivery. Additional shipping charges may apply.
Retail Store Pickup
Customers who select local pickup will receive notification when their order is ready.
Please do not arrive for pickup until you receive confirmation that your order is available.
Orders may be picked up during posted business hours or through any available pickup options offered by Your Little Space.
Questions
If you have any questions regarding your order or shipping, please contact us:
Your Little Space
Website: https://www.yourlittlespace.com